Important information regarding the contacts and business relationships that you make through the B2B MARKET PLACE, keep in mind that:

  1. PROCOLOMBIA accompanies companies with the purpose of facilitating business opportunities between exporters and buyers, without intervening in purchase and/or sale decisions, therefore, the contractual and legal responsibility of commercial negotiations falls directly on the companies that carried out the commercial transaction (exporter and buyer).
  2. Although PROCOLOMBIA carries out a preliminary investigation of the companies as part of its work methodology and commercial management, this process does not constitute any guarantee of compliance in the negotiations between the parties, for this reason it is recommended that both the exporter and the buyer carry out their own validations and protect their commercial operations with the mechanisms available in international trade regulations.
  3. The relationship between PROCOLOMBIA and the companies in Colombia and abroad, is generated through trust and the experience acquired from previous actions; however, such companies may present situations that could lead to possible breaches, without these being the responsibility of PROCOLOMBIA, which is why both exporters and buyers must ensure that they use secure negotiation tools, seek advice from experts to assess commercial risks and formalize the contractual documents that may be necessary to shield their conversations.
  4. ProColombia will in no case be responsible for the information of the companies and/or products available on this platform since it is filled out completely by each one of the companies.
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Telecomunicaciones
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Audiovisual Productions

Audiovisual Productions Image
Audiovisual Productions Image
RCN currently licenses its content to more than 180 countries, including some of its greatest hits, such as "Yo soy Betty la Fea", "Diomedes, el Cacique de la Junta", "I'm waiting for you there", "Vampire Girl", “El Man es Germán”, “Coffee with a Woman's Scent”, “El Capo”, “Rosario Tijeras”, “Until Money Till Us Do Apart” and “The Mariachi's Daughter”. Productions of the highest level and with all the highest industry standards.

RCN Televisión S.A.

Web
https://www.rcnventasinternacionales.com/es/home/
RCN TELEVISION is one of the main television operating and production companies, with an outstanding track record in the production of successful soap operas and series, as well as audiovisual news content and sporting events.

It currently licenses its content to more than 180 countries, including some of its greatest hits, such as "Yo soy Betty la Fea", "Diomedes, el Cacique de la Junta", "I'm waiting for you there", "Vampire Girl", " El Man es Germán”, “Coffee with a Woman's Scent”, “El Capo”, “Rosario Tijeras”, “Until Silver Separates Us” and “The Mariachi's Daughter”.

Customer service Outsourcing

Customer service Outsourcing Image
Customer service Outsourcing Image
Customer service Outsourcing Image
We are helping customers with BPO solutions all across customer lifecycle, on all of our Geos.
We use cloud-based technology, this enables us to be more flexible for our clients and still pack
the same big Punch from a technology perspective.

ITERUM COLOMBIA SAS

Web
https://iterumconnections.com/
Iterum Connections is a cloud-native, omnichannel business process outsourcing (BPO) provider with in-center and at-home operations in Panama, Jamaica, and Colombia.

Transmissions

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We carry out transmissions via satellite, streaming and fiber optics. We have 4 mobile units that we can carry out throughout the continent to carry out sporting events, concerts, among others.

iKono Chat

iKono Chat Image
iKono Chat: cloud based chat's solution for companies thru telephony and WhatsApp channels (admin and control, history of conversations, chatbots, dashboard for supervisor and other features).

iKono Telecomunicaciones

Web
http://www.ikono.co
At iKono we're passionate about customer service and how to be more efficient in all communication processes for our customers. We're Colombian software developers and we have our own solutions for business telephony (IP telephony), massive digital messaging (SMS, emailing and massive voice messages) and also a platform to service through multi-agent chat channels (WhatsApp).

WAY - Intelligent Employee Experience Platform

WAY - Intelligent Employee Experience Platform Image
It is an EX, conversational and self-management platform that orders and focuses the KPI's of the business and the company culture through the Focus Management Model.
This platform allows to have a clearer, informed vision of the day-to-day operations to take precise, effective and fast actions.
To enhance performance we use
Google technology applied to our Advanced Speech Analytics tool.

Touch VR - Digital IVR

Touch VR - Digital IVR Image
It is a digital service that allows offering a visual menu of options that helps the Client to self-manage without
go through the contact center.
- Migration of customers from the telephone channel to the digital channel
- Savings in direct operating costs
- Reduces customer effort by offering immediate and highly responsive 24x7x365 attention

Alfred - Conversational bot

Alfred - Conversational bot Image
Connect artificial intelligence and machine learning technology with our CX expertise
Unique, close and decisive attention.
Automate conversations with your customers without losing focus on quality.
It includes the support of our specialized team to guarantee the best user experience in all stages of the process.
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