Important information regarding the contacts and business relationships that you make through the B2B MARKET PLACE, keep in mind that:

  1. PROCOLOMBIA accompanies companies with the purpose of facilitating business opportunities between exporters and buyers, without intervening in purchase and/or sale decisions, therefore, the contractual and legal responsibility of commercial negotiations falls directly on the companies that carried out the commercial transaction (exporter and buyer).
  2. Although PROCOLOMBIA carries out a preliminary investigation of the companies as part of its work methodology and commercial management, this process does not constitute any guarantee of compliance in the negotiations between the parties, for this reason it is recommended that both the exporter and the buyer carry out their own validations and protect their commercial operations with the mechanisms available in international trade regulations.
  3. The relationship between PROCOLOMBIA and the companies in Colombia and abroad, is generated through trust and the experience acquired from previous actions; however, such companies may present situations that could lead to possible breaches, without these being the responsibility of PROCOLOMBIA, which is why both exporters and buyers must ensure that they use secure negotiation tools, seek advice from experts to assess commercial risks and formalize the contractual documents that may be necessary to shield their conversations.
  4. ProColombia will in no case be responsible for the information of the companies and/or products available on this platform since it is filled out completely by each one of the companies.
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Services
Description

Colombia continues to evolve within the digital services industry. Over the last decades, Colombia has invested a lot of resources to strength start-ups and other businesses including digital marketing agencies, animation studios, shared services centers, engineering companies to name some.

Through its initiatives, the government in conjunction with various institutions, plan to help this industry grow to ensure its impact represents 6% of the national GDP by 2022. This is twice of what it currently represents. This ambitious goal has led to the consolidation of many ecommerce businesses, web design agencies, advertising agencies and video game companies across the country.

Video game companies and audiovisual studios are keeping up with the latest technological softwares in order to offer high quality effective services. This and the talented creative human capital that characterizes Colombian firms make this industry very attractive.

Government initiatives like iNNpulsa along with the Ministry of Technology, Industry and Commerce have joined forces to hold Colombia 4.0, one of the most important tech events in the country, where industry leaders can exchange ideas, collaborate and find investors interested in their projects.

It is safe to say that high expertise and professionalism is what defines the tech industry in Colombia. This has led many entrepreneurs to offer BPO services attracting the global market.

According to the National Administrative Department of Statistics (DANE), the main export of BPO services are the United States and Spain specifically outsourcing call center services. The contact center sector in particular is attracting telecommunications and financial services companies that need to deal with a massive number of clients on a daily basis. Approximately, 50% of the operations of these companies are outsourced to contact centers in Colombia.

Digital services companies in Colombia are well equipped to offer a variety of services to companies seeking to position themselves within the online world
 

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Servicios

SERVICE “SMS” (TEXT MESSAGES)

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 SERVICE “SMS” (TEXT MESSAGES) Image
E-mail sending service in the form of individual and massive mailings.

DID TRUNKS SERVICE (DIAL DIRECT IN)

Technique sheet
DID TRUNKS SERVICE  (DIAL DIRECT IN) Image
DID TRUNKS SERVICE  (DIAL DIRECT IN) Image
Call channel service, which allows enabling digital telephone lines.

CALLME SUPERVISOR SERVICE

Technique sheet
CALLME SUPERVISOR SERVICE Image
CALLME SUPERVISOR SERVICE Image
Service to monitor in real time all user service channels.

CONTACT CENTER, TECHNOLOGICAL SOLUTIONS AND SOFTWARE DEVELOPMENT, INFRASTRUCTURE RENTING

CONTACT CENTER, TECHNOLOGICAL SOLUTIONS AND SOFTWARE DEVELOPMENT, INFRASTRUCTURE RENTING Image
CONTACT CENTER, TECHNOLOGICAL SOLUTIONS AND SOFTWARE DEVELOPMENT, INFRASTRUCTURE RENTING Image
CONTACT CENTER, TECHNOLOGICAL SOLUTIONS AND SOFTWARE DEVELOPMENT, INFRASTRUCTURE RENTING Image
CUSTOMER SERVICE, TELESALES, ATTENTION LINES, INFORMATION SERVICES BY OPERATOR, DATABASE MANAGEMENT AND ANALYTICS, COLLECTIONS, ATTENTION OF REQUESTS, COMPLAINTS AND CLAIMS, FRONT OFFICE, BACK OFFICE AND LOGISTICS.
TECHNOLOGICAL SOLUTIONS AND SOFTWARE DEVELOPMENT. (development of custom software, hosting, implementation of radio link and structured cabling, rental of technological equipment).
INFRASTRUCTURE RENTING

PEOPLE CONTACT S.A.S.

People Contact: 14 Years of experience in the Telecommunications sector.

People Contact S.A.S. is a mixed economy company, dedicated to the provision of Contact Center services, Renting of physical and technological infrastructure, Technological Solutions and Software Development since 2007.

Solucion Neurona

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We provide technological solutions and specialized services for the financial sector in electronic transfers through KPO. Our payment engine is for internal use in banks and financial institutions and credit unions with high quality standards.
With our solution you can:

º Make the internal process of payments easier, including automatic debits, payroll, P2P, domestic payments and others
º High capacity of process in transaction quantity and connected users
º Can cover all the payment origination, from Internet Banking to final authorization moving between security validations.

Capital Fundraising

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Capital Fundraising

Mergers and Acquisitions

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Mergers and Acquisitions

Enterprise Valuation

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Enterprise Valaution

Creadores de Valor S.A.S.

Financial Services in Enterprise Valuation, Mergers, Acquisitions and Capital Fundraising.