Important information regarding the contacts and business relationships that you make through the B2B MARKET PLACE, keep in mind that:

  1. PROCOLOMBIA accompanies companies with the purpose of facilitating business opportunities between exporters and buyers, without intervening in purchase and/or sale decisions, therefore, the contractual and legal responsibility of commercial negotiations falls directly on the companies that carried out the commercial transaction (exporter and buyer).
  2. Although PROCOLOMBIA carries out a preliminary investigation of the companies as part of its work methodology and commercial management, this process does not constitute any guarantee of compliance in the negotiations between the parties, for this reason it is recommended that both the exporter and the buyer carry out their own validations and protect their commercial operations with the mechanisms available in international trade regulations.
  3. The relationship between PROCOLOMBIA and the companies in Colombia and abroad, is generated through trust and the experience acquired from previous actions; however, such companies may present situations that could lead to possible breaches, without these being the responsibility of PROCOLOMBIA, which is why both exporters and buyers must ensure that they use secure negotiation tools, seek advice from experts to assess commercial risks and formalize the contractual documents that may be necessary to shield their conversations.
  4. ProColombia will in no case be responsible for the information of the companies and/or products available on this platform since it is filled out completely by each one of the companies.
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Software & Servicios TI
Description

Custom software developers in Colombia are boosting the software and IT services industry to become an international benchmark. Colombia has a consolidated and growing software development industry. Colombian software developers have gained experience in segments like fintech, health, agriculture, oil & gas, energy, telecommunications, big data, and others. According to the Telecommunications Ministry and the Colombian Federation for Software and IT (Fedesoft), the industry´s annual growth rate for the last years is around 17%. Additionally, estimations suggest that there are more than 6.000 Colombian software companies. This includes mobile apps development companies, business software companies, mobile development companies, and software creation companies.

The Colombian software development industry has the biggest workforce within the region, according to the 2019 IMD World Talent Report. Furthermore, it is ranked first in growth and training, surpassing countries like Peru, Mexico, and Brazil. High-quality products, innovation, and specialization are some other reasons that make this industry a worldwide benchmark. Therefore, Colombian IT solutions and Colombian IT support centers are being hired by international companies to manage and supply their IT requirements. Besides all of these, the main reason for the Colombian market to thrive is governmental support. By promoting research, creating tax exemptions and other incentives, the national government is aiming to increase the market’s participation in the Colombian GDP.

With the specialization of many software development companies and application development companies, the whole industry is creating customized solutions for its national and international customers. Many of the developers integrate aspects like chatbots, mobile applications, and software design, to produce high-quality digital products that comply with their customers´ requirements.

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Software & Servicios TI

SAGICC - Plataforma De Contact Center Omnicanal

Technique sheet
SAGICC - Plataforma De Contact Center Omnicanal Image
SAGICC - Plataforma De Contact Center Omnicanal Image
SAGICC es la Plataforma de Experiencia Omnicanal que permite a las empresas controlar, gestionar y medir las interacciones de sus clientes a través de todos los canales de comunicación en una sola interfaz.

TECHNISUPPORT S.A.S.

Technisupport es una empresa especializada en el diseño y desarrollo de software para plataformas WEB y Apps, que cuenta con más de 11 años en el mercado convirtiéndose en aliado estratégico de sus clientes, ofreciéndoles sistemas innovadores alineados con los objetivos de sus empresas, como lo es SAGICC, la plataforma única de contact center Omnicanal dirigida a optimizar la experiencia al cliente.
Technisupport cuenta con un equipo humano multidisciplinario que acompaña el proceso con sus clientes a través de una consultoría, diseño de soluciones, ejecución, implementación y soporte. Su equipo se encuentra certificado en Lean Six Sigma, Business Model Innovation y GIMI. Y la empresa recibió la certificación GIMI nivel 1 y 2 del IXL Center en metodologías de innovación y la marca país TI.

Financial resources

Technique sheet
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Financial resources Image
We invest in technology-based companies with scalability potential, and most importantly, we accompany them during their growth

Educational programs

Technique sheet
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Educational programs Image
We put at your disposal tools and study material so that you learn about best business practices both in Colombia and in other countries.

Mentoring & Training

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Mentoring & Training Image
We help you see what is possible for your business. We aim for new business models that benefit the company and bring personal satisfaction.

Higuera Studios SAS

Higuera Studios develops comprehensive digital experiences for instruction, simulation, training, work safety improvement, certification, or education, combining sophisticated 2D and 3D animation skills and mobile and VR application development. From UI development to back-end database programming, Higuera specializes in development that brings unique, digital, and virtual experiences, where safety improvement at work, teaching, and training on impossible and real-life situations or environments is key.
We are always motivated to create the most immersive experiences, that’s why are capable to develops and design wireless IoT devices that work together with the VR and cloud platforms in our products.

Adobe Licensing

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We are Adobe Authorized Reseller

Data Analytics

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Data Analytics Image
Obtain valuable knowledge with information collected from your company, in conjunction with external information, and identify potentially useful hidden content in an increasingly dynamic and competitive world.
By understanding your business, cleaning and organizing the data and applying different techniques, Data Analytics will provide added value by understanding new landscapes of your company.
Learn about some of the benefits of venturing into this technology:
Better informed decisions based on data.
Optimization of company resources.
Relationship of company data with data from the external environment. Reduction of uncertainty.
Opportunities for improvement that are not identified with the naked eye.
Improvements in customer service and retention.

Artificial Intelligence (Virtual Assistants)

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Artificial Intelligence (Virtual Assistants) Image
We create advanced Virtual Assistants or Chatbots tailored to your business, capable of interacting with people, collecting data, consuming information from databases and other API-type services.
We use artificial intelligence focused on the Understanding of Natural Language and IBM Cloud technology and
Watson Assistant.
We develop assistants according to your needs and requirements.
That is why we have wide application possibilities when automating processes in digital channels, whether they are:
Sales Customer service Specialized service Support Training Etc ...

Business Project Management

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It is a discipline (combining technologies and methodologies), which aims to improve the business processes that support the operation of organizations. It is based on a continuous improvement cycle.

With the use of BPM, it aims to identify, design, monitor, control and measure the business processes that are developed, in this way it is possible to connect systems, data, personnel and other entities effectively.

Trycore has all the know-how and expertise to create BPM-based applications for companies from different economic sectors.