Important information regarding the contacts and business relationships that you make through the B2B MARKET PLACE, keep in mind that:

  1. PROCOLOMBIA accompanies companies with the purpose of facilitating business opportunities between exporters and buyers, without intervening in purchase and/or sale decisions, therefore, the contractual and legal responsibility of commercial negotiations falls directly on the companies that carried out the commercial transaction (exporter and buyer).
  2. Although PROCOLOMBIA carries out a preliminary investigation of the companies as part of its work methodology and commercial management, this process does not constitute any guarantee of compliance in the negotiations between the parties, for this reason it is recommended that both the exporter and the buyer carry out their own validations and protect their commercial operations with the mechanisms available in international trade regulations.
  3. The relationship between PROCOLOMBIA and the companies in Colombia and abroad, is generated through trust and the experience acquired from previous actions; however, such companies may present situations that could lead to possible breaches, without these being the responsibility of PROCOLOMBIA, which is why both exporters and buyers must ensure that they use secure negotiation tools, seek advice from experts to assess commercial risks and formalize the contractual documents that may be necessary to shield their conversations.
  4. ProColombia will in no case be responsible for the information of the companies and/or products available on this platform since it is filled out completely by each one of the companies.
Contact Center & Backoffice Image
Contact Center & Backoffice Image

Contact Center & Backoffice

At UVteam we have a specialized Spanish-speaking Team, fluent in English to help your company with Customer Service | Technical Support | Sales & Collections | and BackOffice solutions, among others, by different channels like phone calls, emails, chats, and WhatsApp.

With one single fee, we will include a bilingual professional, backup for holidays or leaves, and technology.
Our team is prepared to handle a high volume of requests from your customers. We organize a team with the right skills, at the perfect time and place to optimize your investment.

Delegate to our team of experts the management and supervision of your Contact Center. We take care of providing the best experience to your customers.

To learn more visit our website:
https://uvteam.co/
  • Services
  • BPO, ITO and KPO
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Company

Colombian Development Finance SAS - UVteam

We are UVteam, a Business Solutions Center based out of Bogotá, Colombia. We are a trusted partner to help companies in the United States, Canada, and Spain to keep growing while maintaining or improving their level of service.

The quality of work and commitment that our bilingual (En & Sp) team has consistently delivered to our partners since 2017 has been applauded. Given the skills of our staff, current infrastructure, and our experience in Contact Center, back office, and bookkeeping services we can help you expand your business.

UVteam complies with ISO/IEC 27001 Information Security Management International Standards to protect the users’ private information, and we are regularly deliberating side by side with our clients on processes and procedures that safeguard consumer information. https://uvteam.co/
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