It is an EX, conversational and self-management platform that orders and focuses the KPI's of the business and the company culture through the Focus Management Model.
This platform allows to have a clearer, informed vision of the day-to-day operations to take precise, effective and fast actions.
To enhance performance we use
Google technology applied to our Advanced Speech Analytics tool.
Important information regarding the contacts and business relationships that you make through the B2B MARKET PLACE, keep in mind that:
- PROCOLOMBIA accompanies companies with the purpose of facilitating business opportunities between exporters and buyers, without intervening in purchase and/or sale decisions, therefore, the contractual and legal responsibility of commercial negotiations falls directly on the companies that carried out the commercial transaction (exporter and buyer).
- Although PROCOLOMBIA carries out a preliminary investigation of the companies as part of its work methodology and commercial management, this process does not constitute any guarantee of compliance in the negotiations between the parties, for this reason it is recommended that both the exporter and the buyer carry out their own validations and protect their commercial operations with the mechanisms available in international trade regulations.
- The relationship between PROCOLOMBIA and the companies in Colombia and abroad, is generated through trust and the experience acquired from previous actions; however, such companies may present situations that could lead to possible breaches, without these being the responsibility of PROCOLOMBIA, which is why both exporters and buyers must ensure that they use secure negotiation tools, seek advice from experts to assess commercial risks and formalize the contractual documents that may be necessary to shield their conversations.
- ProColombia will in no case be responsible for the information of the companies and/or products available on this platform since it is filled out completely by each one of the companies.
Company
focus on customer experience. https://apexamerica.com/
Apex America Colombia
Multinational BPO with 18 years of experience in managing conversations, making cultural and strategic change through innovation and transformation processes. Developing unique solutions, withfocus on customer experience. https://apexamerica.com/
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