Outsourcing customer service processes

The BPO (Help Desk) solution manages and serves directly to the users of the bank's procedures and services. This service guarantees efficient, continuous and timely care, through different channels of attention, which can be: on site, free telephone lines, chats, via cell phone and registration tools via web or e-mail.
Outsourcing customer service processes
  • Services

  • BPO, ITO and KPO

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Company

Nexura Internacional S.A.S

https://www.nexura.com/publicaciones/129412/nexura-internacional-sas/ It is a company specialized in offering services and technological solutions for digital government to public entities in Latin America.
It offers a portfolio of comprehensive technology solutions and services to help governments deliver better services under the international e-Government model through the following lines:
1. Digital Government Solutions (e-Government)
2. Nexura Mobile
3. Google Cloud services
4. Outsourcing in Care Services
5. Public Management Marketing
6. Consulting Services