Ikaros Management is help desk software that allows you to manage various processes of your business through the same console and provide support to different types of cases such as: service requirements, incidents, problems, Knowledge management, Asset management, Management of suppliers, training management, statistical reports.
Improves the customer experience: Ikaros Management offers versatility for the registration and follow-up of cases by the client, through the end-user web platform, allowing self-management of cases with the knowledge base or the registration of a new request in the Service Desk.
Satisfied End User: Respond on time to all the requirements of your users. Allowing them to know the status of the service and notify them via email of each important advance. That communication and good service are the protagonists day by day in your company.