Important information regarding the contacts and business relationships that you make through the B2B MARKET PLACE, keep in mind that:

  1. PROCOLOMBIA accompanies companies with the purpose of facilitating business opportunities between exporters and buyers, without intervening in purchase and/or sale decisions, therefore, the contractual and legal responsibility of commercial negotiations falls directly on the companies that carried out the commercial transaction (exporter and buyer).
  2. Although PROCOLOMBIA carries out a preliminary investigation of the companies as part of its work methodology and commercial management, this process does not constitute any guarantee of compliance in the negotiations between the parties, for this reason it is recommended that both the exporter and the buyer carry out their own validations and protect their commercial operations with the mechanisms available in international trade regulations.
  3. The relationship between PROCOLOMBIA and the companies in Colombia and abroad, is generated through trust and the experience acquired from previous actions; however, such companies may present situations that could lead to possible breaches, without these being the responsibility of PROCOLOMBIA, which is why both exporters and buyers must ensure that they use secure negotiation tools, seek advice from experts to assess commercial risks and formalize the contractual documents that may be necessary to shield their conversations.
  4. ProColombia will in no case be responsible for the information of the companies and/or products available on this platform since it is filled out completely by each one of the companies.
SELF-MANAGEMENT MULTICHANNEL PORTFOLIO Image
SELF-MANAGEMENT MULTICHANNEL PORTFOLIO Image

SELF-MANAGEMENT MULTICHANNEL PORTFOLIO

Service that allows entities to automate their portfolio processes through chatbots.

We configure chatbots that allow delinquent debtors to negotiate directly without the intervention of a person, in order to reach an agreement on the amount to be paid (Negotiation of interests) and payment dates. The Chatbot allows you to ask the customer detailed information, such as the reason for which he/she is behind with the payment, this in order to understand their situation.

In addition, we handle communication tools, such as SMS and Mailing, to invite users to chat and negotiate with the BOT.

In order to have updated customer information, we can join the databases of the entities and we can also deliver the results of the negotiations in third-party systems.
  • Software & IT services
  • Business Software
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Company

Smart Data & Automation

Company specialized in the development of solutions based on Analytics, Chatbots and Multichannel Communication, which make life easier for companies and people, since they automate contact processes of companies with their clients, generating much more agile, fast and efficient processes.

We develop inclusive solutions that eliminate access barriers to company services through:

- Chatbots.
- Integrated Platform for sending SMS - VOICE - Surveys. http://www.smartdataautomation.com
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