Important information regarding the contacts and business relationships that you make through the B2B MARKET PLACE, keep in mind that:

  1. PROCOLOMBIA accompanies companies with the purpose of facilitating business opportunities between exporters and buyers, without intervening in purchase and/or sale decisions, therefore, the contractual and legal responsibility of commercial negotiations falls directly on the companies that carried out the commercial transaction (exporter and buyer).
  2. Although PROCOLOMBIA carries out a preliminary investigation of the companies as part of its work methodology and commercial management, this process does not constitute any guarantee of compliance in the negotiations between the parties, for this reason it is recommended that both the exporter and the buyer carry out their own validations and protect their commercial operations with the mechanisms available in international trade regulations.
  3. The relationship between PROCOLOMBIA and the companies in Colombia and abroad, is generated through trust and the experience acquired from previous actions; however, such companies may present situations that could lead to possible breaches, without these being the responsibility of PROCOLOMBIA, which is why both exporters and buyers must ensure that they use secure negotiation tools, seek advice from experts to assess commercial risks and formalize the contractual documents that may be necessary to shield their conversations.
  4. ProColombia will in no case be responsible for the information of the companies and/or products available on this platform since it is filled out completely by each one of the companies.
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Description

Colombia continues to evolve within the digital services industry. Over the last decades, Colombia has invested a lot of resources to strength start-ups and other businesses including digital marketing agencies, animation studios, shared services centers, engineering companies to name some.

Through its initiatives, the government in conjunction with various institutions, plan to help this industry grow to ensure its impact represents 6% of the national GDP by 2022. This is twice of what it currently represents. This ambitious goal has led to the consolidation of many ecommerce businesses, web design agencies, advertising agencies and video game companies across the country.

Video game companies and audiovisual studios are keeping up with the latest technological softwares in order to offer high quality effective services. This and the talented creative human capital that characterizes Colombian firms make this industry very attractive.

Government initiatives like iNNpulsa along with the Ministry of Technology, Industry and Commerce have joined forces to hold Colombia 4.0, one of the most important tech events in the country, where industry leaders can exchange ideas, collaborate and find investors interested in their projects.

It is safe to say that high expertise and professionalism is what defines the tech industry in Colombia. This has led many entrepreneurs to offer BPO services attracting the global market.

According to the National Administrative Department of Statistics (DANE), the main export of BPO services are the United States and Spain specifically outsourcing call center services. The contact center sector in particular is attracting telecommunications and financial services companies that need to deal with a massive number of clients on a daily basis. Approximately, 50% of the operations of these companies are outsourced to contact centers in Colombia.

Digital services companies in Colombia are well equipped to offer a variety of services to companies seeking to position themselves within the online world
 

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Servicios
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ROBOT VISUAL

ROBOT VISUAL
ROBOT VISUAL
ROBOT VISUAL
Certifications
notice of acceptance of national stage application
sistema autoportante y metodo para la comunicación y distribuci{on masiva de contenidos y publicidad digital
(EN) SELF-SUPPORTING SYSTEM AND A METHOD FOR THE MASS COMMUNICATION AND DISTRIBUTION OF CONTENT
AND DIGITAL ADVERTISING IN PUBLIC SPACES

ROBOT VISUAL

ROBOT VISUAL
ROBOT VISUAL
ROBOT VISUAL
ROBOT VISUAL
Certifications
a-wipo-pct-wo2018225017-0-sistema-autoportante-y-metodo-para-la-comunicacion-y-distribucion-masiva-de-contenidos-y-publicidad-digital-en-espacios-publicos_0.pdf
a-eeuu-notice-of-acceptance-of-national-stage-application-16-616554-19201xdccd3.pdf
SELF-SUPPORTING SYSTEM AND A METHOD FOR THE MASS COMMUNICATION AND DISTRIBUTION OF CONTENT
AND DIGITAL ADVERTISING IN PUBLIC SPACES

IDEAR Y GESTAR PROYECTOS SAS.

Web
http://www.robotvisual.com
Our company has developed a technological solution (patented and registered trademark) in the 4.0 industries sector called "Robot Visual."
"Robot Visual." Exporte, manage and make visible on surfaces digital content of different types: commercial, cultural, social, institutional, sports, among others, with the possibility of an interactive flow with the public through mobile devices.
Dynamic, eco-friendly and fun advertising, which enables "VISIBILITY, INTERACTION AND CONNECTION WITH YOUR PUBLIC"

Mutla Global Services

Web
http://mutla.co
Mutla Global Services is a leading outsourcing firm based out of Barranquilla, Colombia.
We offer KPO, BPO, Contact Center and IT Staff
Augmentation services.
Our company is comprised of highly-skilled personnel and solid operational processes.

BIS Contact Center

Web
https://biscontactcenter.com/es/servicios.php
It is a process outsourcing company, which offers a comprehensive communications solution, supporting customer mission processes.

Among its services are:
1. Virtual education
2. Market research
3. Telemarketing
4. Customer information and assistance service
5. Sales and marketing
6. Call reception and customer service
7. Technical support
8. Procedures and reservation management
9. Support in electronic commerce
10. Document scanning
11. Datacenter

BRM

Web
https://www.brm.com.co/
It is a company that is dedicated to offering contact center services, development of company-specific functional software, relationship and loyalty programs and offering advertising agency services.

OneLink Colombia SAS

Web
https://www.onelinkbpo.com
It is a contact center company that has different services that help increase the customer satisfaction rate.
Among its services are:
1. Finance and accounting solution that facilitates post-sales management efforts through a continuous process of financial reconciliation and validation.
2. IT support that allows a quick response and achieves the resolution of the first contact.
3. Route monitoring that provides peace of mind through a route operations support system that reacts to GPS signals and tracking reported incidents.

Atento Colombia S.A

Web
http://www.atento.com.co
It is a company specialized in products and services of call center and call business. These are backed by an innovative digital platform and its approach to transforming processes and businesses, driving results in companies.
Among its services are:
1. Sales
2. Customer service
3. Technical support
4. Collections
5. Back office

GRUPO COMDATA

Web
http://www.comdatagroup.com
It is a leading and innovative provider of global services in Customer Interaction and Process Management. They provide efficiency to design, build, operate and optimize integral business processes oriented to the customer experience,
Among its services are:
1. Management of interactions with customers
2. Process management
3. Digital solutions
4. CX Consultation

ATLANTIC INTERNATIONAL BPO

Web
http://www.aib.com.co/
It is a company that is dedicated to outsourcing services specifically to the sectors of Telecommunications, Health, banking / Insurance, Transportation, Retail and Public Services,
Among its services are:
1. Customer service and technical support
2. Back office and compliance
3. Outbound campaigns
4. RPAs
5. Retention and loyalty
6. Self-management and alternative channels
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