Important information regarding the contacts and business relationships that you make through the B2B MARKET PLACE, keep in mind that:

  1. PROCOLOMBIA accompanies companies with the purpose of facilitating business opportunities between exporters and buyers, without intervening in purchase and/or sale decisions, therefore, the contractual and legal responsibility of commercial negotiations falls directly on the companies that carried out the commercial transaction (exporter and buyer).
  2. Although PROCOLOMBIA carries out a preliminary investigation of the companies as part of its work methodology and commercial management, this process does not constitute any guarantee of compliance in the negotiations between the parties, for this reason it is recommended that both the exporter and the buyer carry out their own validations and protect their commercial operations with the mechanisms available in international trade regulations.
  3. The relationship between PROCOLOMBIA and the companies in Colombia and abroad, is generated through trust and the experience acquired from previous actions; however, such companies may present situations that could lead to possible breaches, without these being the responsibility of PROCOLOMBIA, which is why both exporters and buyers must ensure that they use secure negotiation tools, seek advice from experts to assess commercial risks and formalize the contractual documents that may be necessary to shield their conversations.
  4. ProColombia will in no case be responsible for the information of the companies and/or products available on this platform since it is filled out completely by each one of the companies.
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Technical support

It offers the following support services:
1. High complexity multilingual support on a wide variety of channels, with the help of innovative technologies and automation
2. Technical solutions throughout the customer life cycle, from installation and activation to RMA management and parts / field support.
3. Experience in a wide range of industries: consumer electronics, telecommunications, e-commerce, retail, automotive, and new economy businesses.
4. Offers for ISPs, MSPs, Wireless Operators and other telecommunications services.
5. Fast and highly effective support, account and case management solutions that help increase and retain, reduce operating expenses, and optimize CX.
  • Services
  • BPO, ITO and KPO
Teleperformance.PNG
Company

Teleperformance

Today it serves more than fifty Colombian companies in the sectors of health, transportation, energy, food, services, entertainment, among others; and to European and American multinationals, marking in an important way one of the strategic sectors for the growth of the economy of the country in the medium and long term.

The experience and position of Teleperformance allows the company to take into account the particular needs of each client and offer robust operations with quality, in a B2B market, B2C market or in a mixed market. https://co.teleperformance.com/es-es/
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